Privacy Policy

Oliosoft ("we", "us", or "our") built Arrowly (the "App"), a calm arrow escape puzzle game with daily challenges and saved progress. The App is provided free of charge and is supported by advertising. This Privacy Policy explains what information is collected when you use the App, how it is used, who it is shared with, and the choices you have.

By using the App, you agree to the collection and use of information as described in this policy.

1. Information Collection and Use

Information you provide

Arrowly does not require you to create an account, sign in, or provide any personal information such as your name, email address, phone number, or address. We do not ask for or knowingly collect this information.

Game progress stored on your device

Your game progress (such as completed levels, daily challenge status, and settings) is saved locally on your device so you can continue where you left off. This data stays on your device and is not sent to us.

Information collected automatically

The App uses third-party services (described below) that may automatically collect certain information, including:

• Device information (device model, operating system and version, language, screen size)
• Advertising identifiers (Google Advertising ID on Android, IDFA on iOS where permitted)
• Approximate location derived from your IP address
• App interaction and usage data (screens viewed, taps, gestures, session duration, gameplay events)
• Diagnostic data (crashes, performance information)

We use this information to:

• Display advertisements, including personalized ads where you have allowed them
• Understand how players use the App so we can fix issues and improve the experience
• Measure ad performance and prevent fraud

2. Third-Party Service Providers

The App uses the following third-party services, which may collect information used to identify your device. Each provider has its own privacy policy governing how it handles data.

Microsoft Clarity: We partner with Microsoft Clarity to capture how you use and interact with the App through behavioral metrics and session replays. This data is used to improve the App's design and usability. Clarity does not record text you type into input fields, and we do not use it to identify you personally. For more information about how Microsoft collects and uses your data, see the Microsoft Privacy Statement linked above.

Google AdMob: AdMob may use your device's advertising ID and approximate location to serve ads that are more relevant to you. AdMob uses mediation to request ads from partner networks, currently including Meta Audience Network. These partners receive the same kinds of device and advertising data to deliver and measure ads, and process it under their own privacy policies.

3. Log Data

When you use the App and an error occurs, or when third-party services process requests, they may collect data and information on your device called Log Data. This Log Data may include your device's Internet Protocol ("IP") address, device name, operating system version, the configuration of the App, the time and date of your use, and other statistics. Log Data is used for diagnostics, security, and improving App stability. We do not use Log Data to personally identify you.

4. Advertising, Tracking and Your Choices

• Consent (EEA, UK, Switzerland): If you are located in these regions, the App will ask for your consent before personalized ads are shown, using Google's consent tools. You can change your choice at any time from Settings > Ad privacy choices in the App.
• iOS – App Tracking Transparency: On iOS, the App will ask your permission before accessing your device's advertising identifier (IDFA) for tracking. If you decline, you will still see ads, but they will be less personalized. You can change this in Settings > Privacy & Security > Tracking.
• Android: You can reset or delete your advertising ID, or opt out of personalized ads, in Settings > Google > Ads (or Settings > Privacy > Ads, depending on your device).
• Google ad settings: You can manage ad personalization at adssettings.google.com.

Opting out of personalized ads does not remove ads from the App; it means the ads you see are not based on your interests.

5. Data Sharing

We do not sell your personal data. We do not rent or trade it either. Information is shared only:

• With Google AdMob, its mediation partner Meta Audience Network, and Microsoft Clarity, as described above, for monetization and analytics
• When required by law, such as to comply with a subpoena, court order, or similar legal process
• When we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others, or to investigate fraud

6. Data Retention and Deletion

• Game progress is stored only on your device. Uninstalling the App or clearing its data deletes it permanently.
• Data collected by third parties is retained according to each provider's own retention policy. Because we do not collect your name, email, or other direct identifiers, we generally cannot link third-party data to you.
• To request deletion of any data associated with your use of the App, contact us using the details in the Contact Information section. We will respond within 30 days and help you contact the relevant provider where needed.

7. Your Privacy Rights

Depending on where you live, you may have rights over your personal data, including the right to access, correct, delete, or restrict its processing, the right to object to processing, the right to data portability, and the right to withdraw consent at any time.

• EEA/UK (GDPR): Our legal bases for processing are your consent (for personalized advertising and analytics) and our legitimate interest in operating and improving the App. You may also lodge a complaint with your local data protection authority.
• California (CCPA/CPRA): You have the right to know what personal information is collected, to request its deletion, and to opt out of its "sale" or "sharing". We do not sell personal information. Sharing of advertising identifiers with ad partners for targeted advertising can be limited using the device settings described in Section 4.
• India (DPDP Act, 2023): You may request information about, correction of, or erasure of your personal data, and withdraw consent, by contacting us.

To exercise any of these rights, please contact us. We will not discriminate against you for exercising your rights.

8. Children's Privacy

Arrowly is intended for a general audience aged 13 and older and is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child under 13 has provided personal information through the App, please contact us and we will take steps to delete that information and, where possible, have third-party providers do the same.

9. Security

We value your trust and use commercially reasonable measures to protect information. Data sent to our third-party providers is transmitted over encrypted connections (HTTPS/TLS). However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, for example if we add new features or third-party services. When we do, we will post the updated policy on this page and update the "Last updated" date above. Significant changes may also be announced within the App. We encourage you to review this page periodically. Continued use of the App after changes are posted means you accept the revised policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:

• Developer: Oliosoft
• Email: roshanpratap1235@gmail.com
• App: Arrowly